For Immediate Release
Kristi Pankratz, 785-296-5795
The Kansas Department of Health and Environment’s (KDHE) Vital Statistics Office has returned to normal operations after a three-day deployment of about 50 agency volunteers to eliminate the backlog of ordinary vital record requests.
At the close of business Wednesday, just over 500 applications remain, but they will require additional handling due to irregularities in the requests. Since Saturday, all 6,402 backlogged requests for records have been processed.
“We would like to thank Kansans for their patience,” said Roderick Bremby, KDHE Secretary. “We have returned to normal processing times.”
Persons seeking vital certificates (birth, death, marriage, divorce, etc.) can obtain them through walk-in, Internet, telephone, regular mail and priority mail. Processing time varies from request to request, and from the method of request. Time frames may range from 15 minutes for a walk-in to a week or more for a request by mail.
“Without the extraordinary efforts of KDHE staff who volunteered to help clear the backlog, it is likely that thousands of requests for vital records would not have been fulfilled for many weeks,” said Jason Eberhart-Phillips, state health officer and director of health. “Kansans can all be proud of these dedicated public servants. They understood the need and they responded to the call.”Information on how to order certificates is available online at www.kdheks.gov/vital/index.html.