Kansas System for the Early Registration

of Volunteers (K-SERV)

About:

The Kansas System for the Early Registration of Volunteers, K-SERV, is a secure registration system and database for volunteers willing to respond to public health emergencies or other disasters in Kansas or other areas across the country. It can be utilized as a volunteer management system at the local and state levels.

During an event, a community may need to use K-SERV to get the assistance of volunteers to aid in response. K-SERV improves the efficiency of volunteer deployment and utilization by verifying in advance the credentials of volunteer healthcare professionals. This pre-registration and pre-verification of potential volunteers enhances the state's ability to quickly and efficiently send and receive appropriate health professionals as needed to assist with an emergency response.

K-SERV is open to volunteers of all backgrounds, not just healthcare professionals. During an incident, a wide variety of volunteers and skill sets will be needed, such as emergency management, interpreters, or security. If you are interested in volunteering to help Kansans, register today. Everyone is welcome to join, regardless of their profession.

Kansas System for the Early Registration of Volunteers (K-SERV)

 

Standard Operating Procedures (SOPs):

User Manuals will be added as they become available.

SOPs Overall Guide |

Healthcare Organization SOP |

LEOC SOP |

Local Administrator SOP |

Volunteer Request Form

Administrators in K-SERV will have the ability to use the Kansas Health Alert Network (KS-HAN) to alert their volunteers in case of an incident. Guides for sending an alert are listed below:

Guide to Sending a KS-HAN Alert |

Sending an Alert Checklist |

Selecting Appropriate Message Criteria |

Guide to Selecting the Correct KS-HAN Audience


 

Promotional Materials:

Additional promotional materials will be added as they become available.

Handout:

Click Here to download a PDF version of the handout.
Promotional Card

Brochure:

There is a K-SERV brochure available to your organization. You can contact the K-SERV Administrator to request hard copies of the brochure. Click here to download a pdf version of the brochure.

PowerPoint Presentation:

The K-SERV administrator is available to give the K-SERV presentation to your organization. To request a presentation, contact the K-SERV Administrator with the name of your organization and the time, date, and location of your meeting or event. By clicking here you can download a copy of the K-SERV presentation.

 
 

Advisory Council:

There is a K-SERV Advisory Council that meets on a quarterly basis to discuss the needs of the system and future development.
Members of the Advisory Council include representatives from the following organizations:

  • Kansas Association of Local Health Departments
     
  • Kansas Hospital Association
     
  • Medical Reserve Corps
     
  • Behavioral State Regulatory Board
     
  • Board of Nursing
     
  • Emergency Medical Services
     
  • KDHE-Information Technology
     
  • KDHE-Preparedness
     
  • KDHE-Trauma Program

Click here for a copy of the minutes from the last K-SERV Advisory Council Meeting.


 

ESAR-VHP Information:

K-SERV is the Kansas implementation of a national program called ESAR-VHP. ESAR-VHP, which stands for the Emergency System for the Advanced Registration of Volunteer Health Professionals, is a federally mandated program for states that receive the Hospital Preparedness Program grant funds. Each state is required to comply with the ESAR-VHP guidelines, but has flexibility with the system implementation and development.

To learn more about the federal ESAR-VHP program, visit the HHS ESAR-VHP website.

Click here to download a pdf of the latest version of the ESAR-VHP Grant Guidelines and learn more about the guidelines KDHE is required to meet.

 

Kansas Medical Reserve Corps:

The Medical Reserve Corps (MRC) program was created in 2002 in response to President George W. Bush´s State of the Union Address, in which he asked all Americans to offer volunteer services in their community. The MRC is a partner program with the Citizen Corps, a national network of volunteers dedicated to ensuring hometown security. MRC units are community-based and function as a way to locally organize and utilize volunteers-healthcare professionals and others-who want to contribute their skills and expertise to the community. MRC units are intended to support, assist and supplement the resources of the existing public health, medical and emergency response systems. 

The Kansas MRC is a collection of 16 Medical Reserve Corps units located throughout Kansas, including one state-wide Kansas Veterinary MRC unit. No two Kansas MRC units are the same. However, all units have one thing in common: a desire to work to create safe, healthy, and prepared Kansas communities. K-SERV is the primary tool for volunteer management for the Kansas MRC Units. Unit Coordinators are working to enroll their volunteers into the program. If you are interested in joining a Kansas MRC Unit, visit the Kansas MRC Website.

Kansas MRC Website Logo


 

Local Administration Training Information:

This mid–level administrator role will allow local administrators (Local Volunteer Coordinators) to track volunteers within their county, create a group of specific volunteers, use the Kansas Health Alert Network (KS-HAN) to alert volunteers, and track volunteer deployment. If you are interested in becoming a K–SERV local administrator, you must complete a training that is available on KS–TRAIN.

Kansas Train

This training is a module comprised of six short training videos. All of the six videos and post–training evaluation must be completed prior to being given administrative access.

For information on registering in and viewing the K-SERV Local Administrator Training, please click here K-SERV Local Administration Training.

Every administrator in K–SERV must sign a copy of the K–SERV Confidentiality Agreement. Please download the form and return to K-SERV Administrator, 1000 SW Jackson Ave, Suite 340, Topeka, KS 66612 or email at kservadmin@kdheks.gov or fax to 785-296-2625.