HealthQuest Phone Options & Hours
of Operation
Call toll-free 1-888-275-1205
TTY for Tobacco Cessation 1-877-777-6534
TDD/TT for EAP 1-800-766-3777
TTY for all other progams 1-888-277-1543
How to use TTY/TDD
Department |
Option from Phone Tree |
Hours of Operation |
1 |
Monday through Thursday 9:00 AM to 7:00 PM; Friday and Saturday 9:00 AM to 6:00 PM |
|
Enrollment in Condition Management |
1 |
Monday through Thursday 9:00 AM to 7:00 PM; Friday and Saturday 9:00 AM to 5:00 PM |
Device Management related to condition management |
1 |
Monday through Thursday 8:00 AM to 7:00 PM; Friday and Saturday 8:00 AM to 5:00 PM |
2 |
24 hours a day, 7 days a week, 365 days a year |
|
3 |
24 hours a day, 7 days a week, 365 days a year |
|
Lifestyle Health Coaching (stress, weight, fitness) |
4 |
Monday through Thursday 9:00 AM to 7:00 PM; Friday and Saturday 9:00 AM to 6:00 PM |
5 |
8:00 AM to 10:00 PM 7 days a week |
|
Health Advisor |
6 |
Monday through Friday 7:00 AM to 8:00 PM; Saturday 8:00 AM to 4:00 PM |
7 |
24 hours a day, 7 days a week, 365 days a year |
|
Technical Support for portal and health assessment and rewards program |
9 |
8:00 AM to 10:00 PM 7 days per week |
HealthQuest services are provided as part of your State of Kansas Health Plan Benefits. Privacy Statement: The DHCF is committed to ensuring the privacy and confidentiality of our members' Protected Health Information (PHI). Any information gathered during a health screening, Personal Health Assessment or any other HealthQuest service is considered PHI and is treated in accordance with our strict confidentiality policies and federal and state laws designed to maintain privacy, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule. |