EAP Services


Helping With Life’s Stresses

1-888-275-1205 (option 7)
TDD 800-697-0353
How to use TTY/TDD

A Benefit of the State Employee Health Plan

What Services Does the EAP Offer?

Through the EAP, you and your dependents receive confidential assistance from caring professionals who can help you evaluate the situation, answer questions, explore possible alternatives, develop a plan of action, and then help you find a solution. EAP offers these services:

Short-Term Personal Counseling

EAP counselors provide short-term counseling (up to eight sessions per issue) and/or referral for the concerns that affect most employees in today’s hectic world. A few of the most common examples include the following:

  • Marriage and relationship concerns
  • Family and parenting questions
  • Domestic violence
  • Emotional and stress related issues
  • Alcohol and drug problems
  • Grief and loss
  • Work related concerns

If long-term counseling appears necessary after the initial visit(s), your EAP counselor will advise you of additional counseling benefits that may be available through your health plan or other community resources. 

Legal Advice and Discounts

You have an attorney “on call” whenever you have questions about legal matters. Speak with on-staff licensed attorneys about legal concerns such as divorce, custody, adoption, real estate, debt and bankruptcy, landlord/tenant issues, civil and criminal actions and more. If you require representation, you can be referred to a qualified local attorney for a free 30-minute consultation and a 25 percent reduction in customary legal fees.

Personal Money Management Assistance and Information

Everyone has financial questions. With your EAP benefit, you can get answers from on-staff CPAs, Certified Financial Planners® and other financial experts on a variety of topics including:

  • home budgeting
  • wise use of credit
  • debt consolidation
  • credit matters
  • tax issues and concerns
  • college funding
  • estate planning
  • investments
  • retirement planning

Work-Life Solutions

Too much to do, and too little time to get it all done? The work-life specialists can do the research for you, and provide qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house and more.

GuidanceResources Online

Go online to access timely, expert information on thousands of topics, including relationships, work, school, children, wellness, legal, financial and free time. You can search for qualified child and elder care, attorneys and financial planners as well as ask questions, take self-assessments and more.

Get started at www.guidanceresources.com
When registering as a first-time user, enter company Web ID: SOKEAP

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More Information about the EAP:

For questions or concerns, contact benefits@kdheks.gov.