EAP Services


Helping With Life’s Stresses

1-888-275-1205 (option 7)
TDD/TT 800-766-3777
How to use TTY/TDD

A Service of the State of Kansas HealthQuest Program

What Services Does the EAP Offer?

Through the EAP, you and your dependents receive confidential assistance from caring professionals who can help you evaluate the situation, answer questions, explore possible alternatives, develop a plan of action, and then help you find a solution. EAP offers these services:

Short-Term Personal Counseling

EAP counselors provide short-term counseling (up to four sessions per issue) and/or referral for the concerns that affect most employees in today’s hectic world. A few of the most common examples include the following:

  • Marriage and relationship concerns
  • Family and parenting questions
  • Domestic violence
  • Emotional and stress related issues
  • Alcohol and drug problems
  • Grief and loss
  • Work related concerns

If long-term counseling appears necessary after the initial visit(s), your EAP counselor will advise you of additional counseling benefits that may be available through your health plan or other community resources. 

Legal Advice and Discounts

The EAP offers a no-charge telephonic legal consultation (usually 30 to 45 minutes) with an attorney who practices in the area of your question or concern.  The EAP legal service does not cover questions regarding employment law or workers compensation. If you choose to retain the attorney, you receive a 25 percent fee discount. Or select from any attorney in the network and receive the fee discount.

Personal Money Management Assistance and Information

The EAP provides eligible employees and their dependents with access to financial specialists with a broad range of experience in financial services including licensed CPAs and Certified Financial Planners. The service includes individual telephonic consultations covering:

  • home budgeting
  • wise use of credit
  • debt consolidation
  • credit matters
  • tax issues and concerns
  • college funding
  • estate planning
  • investments
  • retirement planning

The program also includes a personalized telephonic coaching program, Budgeting Basics and Debt Management.  This program consists of up to four 60-minute telephonic coaching sessions that includes a handbook and work sheets.  The coach will help the employee understand spending habits, build a workable home budget, and employ strategies to reduce debt and save more. To take advantage of the service simply call the HealthQuest EAP toll-free at 1-888-275-1205 (option 7).

Eldercare Information and Referral

A licensed geriatric care specialist will answer questions, provide information and help you find the kind of help for an aging loved one that is best for your family. One-to-one counseling for the stresses associated with care giving is always available.
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Childcare Information and Referral

You can receive personalized childcare search assistance from a licensed daycare provider, plus valuable information on selecting the best providers.  One-to-one counseling for parenting and other childcare concerns is always available.

Life Coaching

An EAP coaching professional will partner with you to help you produce fulfilling results in your personal and professional life outside of the traditional “counseling” setting.  The EAP coaching program can help enhance the quality of your personal and work life in four areas: building sound relationships; improving job performance and strengthening your career; managing stress and building resilence; and major life transitions.
more info

Grab-A-Cab Program

The EAP is committed to supporting eligible members’ efforts to keep the work family safe. To contribute to this goal, the EAP will reimburse any eligible employee for cab fare whenever they have had too much to drink, haven’t designated a driver, and choose to take a cab home within their city. The reimbursement process is simple, confidential, and no questions asked.  The employee will simply send their paid receipt and return address to Alternatives EAP, 3100 Broadway, Suite 313, Kansas City, Missouri 64111. Employees may use the program twice per calendar year. There is a maximum of $40.00 each time.

More Information about the EAP:

For questions or concerns, contact Julie Faust at 785-296-5624.